Help + Support

Please read the information below for assistance with your purchases from TAD Media.

Downloading your Purchase

TAD MEDIA facilitates its downloads through Payoadz.com. At this time, TAD only accepts payment through Paypal. Once you have paid for your purchase, you will receive an email confirmation with a link to your download.

PURCHASING a DVD

TAD offers a selection of DVDs for purchase from CreateSpace.com (an Amazon company). Products will typically ship within 2-3 days; for more information on TAD's DVDs, please see the CreateSpace FAQ.

Streaming Classes

TAD MEDIA offers on-demand recordings of past streaming classes and workshops from TAD and ConceptArt.org. After purchasing the class through Payloadz, you will download a text file with login and password instructions to view the class. These recordings are currently available to watch in HD through Elluminate, and are best viewed with a high-speed internet browser. If you have trouble viewing these recordings, please see the Elluminate Support FAQ.

Need Help?

For questions, comments, or assistance, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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TAD Media Discussions: From the CA.org Forums
  • Has CA given up on tut vids?
    Nickelhead has a right to provide constructive criticism, which is exactly what he did. I too would like to see some more tut vids. The streaming classes are great in their own right, I have several of them, but they're built for focusing on theory rather than process (many of them are slides...
  • Cinematic Storyboarding with Coro (Part 2 Added!)
    Thanks so much guys. I've been looking for this link, and didn't realize it was still on payloadz. I have a storyboard final in school and this is extremely helpful. Much thanks K,
  • Dos Santos talking about the process! More of this!
    The beginning of the Dos Santos Book Cover videos is great! I love the whole thing and i learned a lot from these videos but what i am talking about is the part in the beginning where he and his art director talks us through the process of getting the job. Because i have not been working long as an...